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OverviewWhat Konvoice replaces, and what it adds Phone systemIVR, queues, groups, opening hours, voicemail Konvoice EdgeThe appliance that keeps your calls when the line drops Numbers and carriersPorting, DDI, your contracts or ours WorkspaceCalls, contacts, voicemail, shared history Naya, the conversation AITranscription, summary, follow-ups Phones and devicesYealink, Fanvil, Grandstream, DECT, mobiles IntegrationsCRM, customer service, team chat
Compare with a classic PBXFeature detailDocumentation
Customer serviceQueues, supervision, wait times you can hold to Sales teamsDialling, CRM context, automatic callback Management and ITOne place to administer everything Multi-site companiesOne dialling plan, ten buildings Difficult connectivityAfrica, rural areas, unstable links Migrating from FreePBXNo outage, no reconfiguring the handsets Healthcare and practicesPractices, clinics, health centres Field servicesPlumbing, heating, electrical HospitalityRestaurants, hotels, caterers, groups Manufacturing and logisticsPlants, warehouses, workshops, sites All eight industriesReal estate, retail, public sector, legal
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The journalWhat you need to know before you sign DocumentationOperating guides and procedures GlossaryIVR, DDI, SIP trunk, porting — in plain words Migration guideFrom FreePBX, Asterisk or a closed PBX Download the appsBrowser, iOS, Android, macOS, Windows, Linux Provision the handsetsYealink, Fanvil, Grandstream, DECT API and webhooksVersioned public API, signed events Platform statusAvailability in real time Help centreWhere to go, and how fast we answer Contact usSales, support, security Compliance and GDPRHosting, sub-processors, retention About KonvoiceWhy we are building this
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[email protected] · 24/7 support for customers under contract

Two lit screens on a desk in a dark room, a person at the keyboard seen from behind.
Browser · iOS · Android · macOS · Windows · Linux

Apps

The same extension, from browser to phone.

One account, one number, one shared history. You answer at the computer, carry on in the lift, and the call does not start again from scratch.

Open in the browser See the apps

No installation is needed to get started.

Starting with nothing installed

The workspace is an address first.

Konvoice runs entirely in a recent browser, WebRTC included: the voice goes through the browser, not through a plug-in you have to install. It is the version we recommend for a first trial, and the one that self-service desks rely on.

Nothing to deploy

No package to get approved, no administrator rights to request. A URL, a sign-in, and a phone that rings.

The same partitioning

The browser session is a device identity like any other: it has its own credentials, and it is revoked on its own.

Voice in the tab

Microphone and speaker chosen in the app, USB headset recognised, ringing on a second device if you want it.

Open dashboard.konvoice.io

The apps

Five platforms, one identity.

Each installation gets its own device credential. Losing a phone therefore does not force a password change for the whole company: you revoke the device, and only that device.

On request

iOS

Calls, voicemail, shared contacts and transfers, with the system’s own call notifications.

iOS 16 or later · iPhone and iPad

Ask for the link
On request

Android

The same app, with integration into the phone’s call log and a data-saving mode.

Android 10 or later

Ask for the link
On request

macOS

The full workspace, dialling from any application and the answer shortcut.

macOS 13 or later · Apple silicon and Intel

Ask for the link
On request

Windows

Per-user installation or silent MSI deployment, for managed estates.

Windows 10 22H2 or later · x64 and ARM64

Ask for the link
On request

Linux

.deb and .rpm packages, and an AppImage for machines not managed through a repository.

Debian 12, Ubuntu 22.04, Fedora 39 or later

Ask for the link

Browser

Chrome, Edge, Firefox and Safari. It is the same app, served rather than installed.

No installation · WebRTC

Open

The cards marked on request are so for a simple reason: the store link is not yet published on this site, and we would rather say so than put up a button leading to a page that is not there. Write to us and we will tell you where to get the version for your platform.

The apps update themselves. A version reaching end of life warns thirty days before it stops connecting — never overnight.

A desk phone next to a keyboard, its screen lit on the home view.

A desk phone is not downloaded. It is plugged in, and it configures itself.

Automatic provisioning — Yealink, Fanvil, Grandstream, Snom, DECT

Physical handsets

Nothing to install, one address to hand over.

A phone out of the box receives its configuration from Konvoice: number, display name, line-status keys, directory and firmware updates. You do not type SIP credentials by hand, and you do not store them anywhere.

  • Seven families of telephone recognised, plus DECT bases.
  • Encrypted provisioning, one credential per device, never a shared account.
  • A stolen handset is revoked from the console, without touching the others.
  • The key layout follows the person, not the handset.

The supported devices

A telephone and a laptop on a bright desk.
The handset on the desk, the app on the computer, the mobile in your pocket — one number.

What changes when the line drops

The app does not go down with the internet.

This is the point of the house, and it applies to the apps as much as to the handsets: on a site with a Konvoice Edge, the devices on the local network keep calling each other, outage or no outage.

SituationSite handsets and appsCalls to the outside
Everything is fineNormalNormal
Internet cut, Edge in placeCarry onFailover to the backup line if there is one
Internet cut, no EdgeInterruptedInterrupted
Mobile away from the siteGoes over the mobile networkGoes over the mobile network

How Konvoice Edge works

Questions

Before installing.

Do I have to install anything to try it?
No. The workspace is complete in the browser, WebRTC included. The apps add integration with the operating system — call notifications, an answer shortcut, dialling from another application — not telephony features.
Can I use my work number on my personal phone?
Yes, and without showing your personal number: the call goes out with the company’s number. The app does not read your personal address book and does not need access to your contacts in order to work.
How do we deploy across a managed estate?
Windows takes an MSI for silent installation, macOS a signed and notarised package, Linux .deb and .rpm repositories. Enterprise settings — server origin, sign-in through your identity provider — are applied by managed configuration, with nothing for each user to type.
What happens when I lose my phone?
You revoke the device from the console. Its tokens stop being valid immediately, the history stays on the account, and the same person’s other devices keep working. That is the whole point of one credential per device rather than one password per person.
Is there a version for tablets and reception kiosks?
The iOS app runs on iPad, and the browser is enough for a shared reception desk. For a dedicated kiosk-mode terminal, write to us: that is a provisioning job, not a download.

A rollout is prepared once.

Tell us how many extensions, across how many sites, with which devices. We hand you a deployment plan, not a brochure.

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